Shipping and Deliveries

Shipping and Delivery Q&A

Question: How will you receive your items when you order from our site?

Answer: All items will be shipped via Canada Post and a tracking number will be provided depending on the shipping method you chose on checkout.

Question: How long does it take to get my items? Do you guarantee a date of delivery? How long does handling take?

Answer: Delivery will depend on the shipping option you choose at checkout. We guarantee delivery of your products within 30 days from the date of payment. Handling will take approximately 2-3 days after payment is received.

Question: What if I have to return or exchange an item? Are there any shipping or handling costs associated with it?

Answer: Shipping and handling must be paid by the customer when shipping items back to be exchanged or returned. More details on this can be found here.

Question: Where does Genfiore ship to? Do you ship internationally?

Answer: All items on this website are currently only available to US or Canadian customers at this time.

* All shipping and handling costs must be paid in full by the buyer upon checkout.

For information on our Returns and Exchanges policies click here.
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